Terms and Conditions

Last revision: 25th July 2024

1. These Terms and Conditions and acceptance of them.

1.1. These Terms and Conditions (together with our Privacy Policy, Returns Policy and Delivery Policy) will apply to any contract between you and us for the sale of products to yourself. Please read these Terms and Conditions carefully and make sure that you understand them, before ordering any products from the Website.
1.2. Use of this Website constitutes your acceptance of these Terms and Conditions, which take effect on the date of which you first use this Website. These Terms and Conditions do not affect your statutory rights. If you refuse to accept these Terms and Conditions, you will not be able to order any products from the Website and must to discontinue use and leave this Website.
1.3. For the avoidance of doubt any reference to “us” “we” or “our” in these Terms and Conditions refers to Gadget Verse and any reference to “you” or “your” refers to the customer as a purchaser of the Gadget Verse products.
1.4. It is a condition of a user accessing and reading Gadget Verse website (“Website”) that Gadget Verse disclaims all warranties in respect of the same whether express or implied in relation to the material published on the Website. Your statutory rights as a consumer are not affected.
1.5. We reserve the right to amend these Terms and Conditions from time to time. Every time you wish to place an order you should check these Terms and Conditions to ensure you understand the Terms and Conditions which will apply at that time.

2. Contract Formation.

2.1. All orders made by you through our Website are subject to acceptance and availability. We may choose at any time not to accept or to cancel your order for any reason.
2.2. No contract will officially exist between yourself and Gadget Verse until your parcel has been dispatched and a confirmation email that your parcel has been dispatched is sent to you.
2.3. Prices of products are correct at the time of entering information, however, we reserve the right to change prices without prior notice (although we will inform you if any such price change affects your order).

 3. Ordering.

3.1. In order to place your first order online, simply add the items you wish to order to your shopping cart. When you are finished, click the checkout button and proceed to complete the order. You can also create an account in order to save your card information and shipping address for a faster check out experience in the future.
3.2. You may place an order over the phone from 9:00 am – 6:00 pm (GMT +3) Monday through Friday, and from 9:00 am – 5:00 pm Saturdays and Sundays. A customer service representative will assist you in placing your order. To place an order by phone, dial: +15745646684.
3.3. Please be prepared to order when you call; although our Customer Service representatives are happy to answer any question you have about our products, we are unable to advise you exactly which items you should order.

4. Shopping Cart.

4.1. To add a product to your shopping cart, click the Add to Cart link found on each product page.
4.2. To adjust the quantity of any item in your cart, type the number you want to order in the Quantity box.
4.3. To remove an item from your shopping cart, check the Remove box.

5. Payment Methods.

5.1. We accept credit card payment in US Dollars, Euros, and Pounds Sterling via credit card.
5.2. Your credit card information is fully secure. All information included with your order is encrypted for privacy while in transit. Credit card charges will be processed by GadgetVerse OU.

 6. Cancellation.

6.1. Once an order has been processed, we are unable to make any additions, changes or quantity adjustments to it, or stop it from shipping.
6.2. If you are a consumer, you have the legal right to cancel your order within fourteen (14) working days following receipt of the goods or the date on which we begun the provision of services. Refunds for orders will be processed in accordance with your legal rights.
6.3. The term for withdrawal expires fourteen (14) days after the day when you or a third person who is not a carrier and has been appointed by you has physically obtained possession of the goods or after the day on which we begun the provision of services.
6.4. In order to exercise the right of cancellation, you must notify us of your decision to cancel the order in a written application and submit it to us by sending it by e-mail.
6.5. For more information, please see our Returns Policy on our Website.

7. Privacy Policy and Email Marketing.

7.1. Our Privacy Policy (available on our Website) explains how we collect, use and store your personal information, including with whom we may share it; how long we keep it; the circumstances under which we or others may contact you (including sending you advertising and marketing communications); and your rights in relation to your personal information.
7.2. We also use cookies or similar technologies to store certain types of information every time you use our site. You can find out more about how we use cookies and other similar technologies in our Cookies Policy (available on our Website).
7.3. Information relating to our email marketing sent to customers can be found in our Privacy Policy available on our Website.

8. Fraud Prevention and Use of Internet Bots.

8.1. We take fraud very seriously and we do everything in our power to prevent fraud. If false or inaccurate information is provided and fraud is detected, details will be shared with the fraud prevention agencies.
8.2. We employ best practise fraud and bot prevention solutions. Examples of unauthorised bots include those internet bots that use an excessive amount of hosting resources, automatically add items to basket without our prior consent, or impact the shopping user experience for other customers.
8.3. We reserve the right to block any unauthorised bots from our websites (either ourselves and/or through third parties such as security fraud prevention services), and to immediately suspend or close any accounts which we reasonably suspect of using unauthorised bots.
8.4. Users agree to indemnify and reimburse us for all losses, costs and expenses that Gadget Verse incurs in connection with the violation of these rules regarding Fraud Prevention and Use of Internet Bots.

 9. Responsibility.

9.1. Gadget Verse is not responsible for any use of the Website (including any ordering of products) that results in:
9.1.1. losses that could not have been foreseen by both parties at the conclusion of the contract;
9.1.2. losses that were not caused by any breach on the part of the supplier;
9.1.3. commercial losses and / or losses of non-consumers.
9.2. Gadget Verse does not in any way exclude or limit its responsibility for:
9.2.1. death or personal injury caused by our negligence;
9.2.2. fraud or fraudulent misrepresentation;
9.2.3. defective products under the consumer protection regulations.
9.3. You has the right to lodge complaints with us concerning any non-conforming (defective) goods for a duration of two (2) years from the date of receipt. Complaints must be submitted promptly, but no later than two (2) months after discovering a defect in the goods. Upon discovering a defect, you must take reasonable steps to preserve and safeguard the goods, refraining from using the defective if such use would exacerbate their condition.
9.4. If the goods fail to meet the terms and conditions stipulated in the contract, you have the right to pursue legal remedies as provided by law. These remedies include requesting the repair or replacement of the goods, or opting to withdraw from the order and return the non-conforming goods.
9.5. We shall not be held liable for the following:
9.5.1. Deterioration or damage to the goods resulting from your fault;
9.5.2. Defects caused by the improper use of the goods;
9.5.3. Normal wear and tear resulting from the regular use of the goods.
9.6. You have to keep the purchase documents (invoice, contract, etc.) that verify the purchase of the goods from our Website for the resolution of possible later problems. Our customer service assistant has the right not to resolve the problem if a purchase document is missing.
9.7. Complaints concerning the goods purchased on our website can be submitted as follows: GadgetVerse OÜ, Harju maakond, Tallinn, Haabersti linnaosa, Päevalille tn 6-15, 13517 or to e-mail address: [email protected].
9.8. A complaint has to be filed along with the defective goods. You and us shall enter into a device maintenance and repair contract if the goods need to be sent to a diagnostics centre or to experts for the identification of the nature and cause of the defect.
9.9. Defects of the goods shall be resolved according to our Terms and Conditions, which the you have approved before order of the goods.
9.10. You agree to use the Website only for lawful purposes and in a manner that does not infringe, restrict or impede the use and enjoyment of this Website by any third party, such limitation or prohibition includes, without limitation, behaviour that is illegal or may bother or cause distress or inconvenience to any person, or transmit obscene or offensive content or disrupt the normal flow of dialogue on the Website.
9.11. You agree to indemnify and hold harmless Gadget Verse and its officers, directors, agents, subsidiaries, joint ventures, employees and third party service providers, from any claims, claims and damages (actual and consequential) of any kind and nature, known or unknown, including reasonable attorney fees, arising from your breach of your statements and warranties set forth above, or your breach of any law or the rights of a third party.
9.12. You can ask for information on orders: from Monday to Sunday by calling +15745646684 or sending an inquiry to: [email protected].
9.13. You are entitled to address an issue or complaint to a competent supervisory authority, which is the Consumer Protection and Technical Regulatory Authority at Pronksi 12, 10117 Tallinn, e-mail: [email protected]. In order to resolve disputes, the Purchaser may address the Consumer Disputes Committee. The Consumer Disputes Committee is authorised to resolve disputes arising from contracts entered into between the Purchaser and the Seller that the parties have failed to resolve by way of negotiations. Further information on the resolution of complaints is available at https://komisjon.ee/et/avalduse-esitamine.

 10. Disclaimer.

10.1. Gadget Verse provides the Website on an “as is” basis and does not warrant that the functions contained in and the material on the Website will be uninterrupted, or error or defect free, or that the Website or the server that makes it available are free of viruses or bugs. Further Gadget Verse does not represent the full functionality, accuracy, reliability of the materials on the Website.
10.2. In addition, Gadget Verse makes no (and disclaims all) representations or warranties of any kind, express of implied, with respect to the Website or the information or content included on it.

 11. Copyright.

11.1. Any material found on the pages of the Website, including but not limited to text or images, is the property of Gadget Verse and may not be copied, reproduced, republished, uploaded, published, broadcast or transmitted in any way other than your personal non-commercial using. You hereby agree not to adapt, modify or create any derivative works based on any material contained on this site.

12. Gift Cards.

12.1. Gift Cards are delivered via e-mail. Your recipient will receive an email that contains gift card information. You will also receive an order confirmation email.
12.2. Once the Gift Card has been e-mailed, it is non-refundable.
12.3. If the intended recipient does not receive their Gift Card or accidentally deletes it, you have the option to resend it from your account page. If the email for the recipient was incorrect and the Gift Card has been claimed, there is nothing we can do. Make sure your recipient email address is correct.
12.4. If you suspect that someone has copied or stolen your Gift Card, contact Customer Support immediately. Gift Cards will not be replaced if lost or stolen without the purchaser’s confirmation email as proof of purchase. Gift Cards have cash value and should be safeguarded accordingly. Once an Gift Cards is claimed it cannot be returned.
12.5. You may NOT use an Gift Card to purchase other Gift Cards. Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Unused Gift Cards may not be transferred.

13. Gadget Verse Loyalty Points.

13.1. Gadget Verse loyalty Points have no monetary value and cannot be used for any purpose other than redeeming designated Gadget Verse products. At no time will rewards be available to be refunded for their cash value.
13.2. We may from time to time adjust the points in your account upwards or downwards in respect to accounting errors, multiple accounts, refunds issued, products returned or suspected fraud, for which we have full authority.

14. Discount Offers and Voucher Codes.

14.1. Gadget Verse has the right to end offers at any time. In the instance that a customer has two or more discount codes they should use the code for the greater amount as discount offers and voucher codes cannot be added together.

15. External Websites.

15.1. As a convenience for our customers and our Website users, our Website includes links to other websites or material which are beyond our control. Gadget Verse is not responsible for the content of external websites linked on the Website.

16. Our rights to end the Contract.

16.1. We may end the Contract due to your breach of it. We may end the Contract for a product at any time by writing to you if:
16.1.1. within a reasonable time of us asking for it, you do not provide us with information that is necessary for us to provide the Service; or
16.1.2. within a reasonable time you do not allow us to deliver the Service to you.
16.1.3. If we end the contract in the situations set out in this Section 16, we will not refund any money you have paid us for the Service we have not delivered to you due to your fault.

17. Force Majeure.
17.1. We are not responsible for failure or delay in the performance of any of our contractual obligations caused by force majeure. Force Majeure, which means any action or event outside our reasonable control, such as, but not limited to, strikes or strikes by third parties (but not those caused by Gadget Verse’s own employees), civil unrest, disorder, intrusion, terrorist attacks, war (declared or not), threat or preparation for war, fire, explosion, storm, flood, earthquake, subsidence, epidemic, pandemic or other natural disaster (“Event”).
17.2. If an Event takes place that affects the performance of our obligations under a contract:
17.2.1. we will contact you as soon as reasonably possible to notify you; and
17.2.2. our obligations under a contract will be suspended and the time for performance of our obligations will be extended for the duration of the Event. Where the Event affects our delivery of products to you, we will arrange a new delivery date with you after the Event is over.
17.2.3. You may cancel a contract affected by an Event. To cancel please contact our customer support via [email protected]. If you opt to cancel, you will have to return any relevant products you have already received, and we will refund the price you have paid.
18. Miscellaneous.
18.1. The images of products have illustrative purpose.
18.2. The prices and availability of the goods may change without advance notice. In connection with the former, we reserve the right to cancel the sales transaction and to refund the money to your bank account within a reasonable time.
18.3. We reserve the right to void the sales transaction in the event of any of the following issues related to the goods: human error in price entry or technical glitches in the system. For instance, if an electronic device valued at EUR 100 is mistakenly listed for sale at EUR 10, this constitutes an obvious error. Under such circumstances, it is assumed that you would recognize this as an error, and the product will not be sold at the erroneous price.
18.4. Product information undergoes regular verification and updates. It’s possible that data may have been updated since your last visit. Manufacturer data sheets can sometimes be incomplete, resulting in potential inaccuracies in the product information provided on our website. In such cases, we do not accept liability for the accuracy of the product data. However, we strongly advise you to verify the accuracy of product information before making a purchase by contacting our Customer Service at +372 XXXXXXXX or at [email protected].
18.5. We reserve the right to impose a purchase quantity limit on customers, considering factors such as the availability of specific products, the volume of orders, and other relevant considerations.
18.6. These Terms are governed by the laws of the Republic of Estonia.
18.7. Gadget Verse reserves the right to amend these Terms and Conditions from time to time without notice.
18.8. We may transfer our rights and obligations to another organization, but this will not affect your rights or our obligations under these Terms and Conditions.
18.9. You may transfer your rights or obligations under these Terms to another person only with the written consent of Gadget Verse.
18.10. These Terms are agreed between you and us. No other person shall have any rights to enforce any of its Terms and Conditions.
18.11. Each of the clauses of these Terms and Conditions is valid separately. If any court or relevant authority decides that any of the clauses are illegal or unenforceable, the remaining clauses remain in full force and effect.

18.12. Gadget Verse’s failure or delay in exercising any rights, powers or remedies provided for in these Terms and Conditions or otherwise available in relation to these Terms and Conditions by law or in equity does not constitute a waiver of Gadget Verse’s right to exercise any such or other rights, powers. or correct or require such compliance by you of your obligations under these Terms and Conditions. In the event we do waive a default we will do so in writing on a case-by-case basis.